Categories
Technical Support
- Could a firewall be blocking ATI or LockDown Browser? How to check and fix it
- How do I see if I am using a VPN?
- How do I allow pop-ups for ATI?
- How to check for system updates
- Where can I find technical requirements for ATI products?
Login
- How do I reset my ATI username or password?
- Why can’t I log in to my ATI account?
- How to log in to your ATI student account
Account
- How do I reset my ATI username or password?
- How to reactivate an inactive ATI account
- How to change my cohort in ATI?
- How to Create an ATI Student Account
- How to update your ATI account: email, password, institution, and name
- How do I change the name on my ATI Account?
Product Access
- How to check for system updates
- How to enter your TEAS Assessment ID for a TEAS at ATI exam
- Why can’t I add ID’s or products?
- How to manually enter the ATI TEAS Assessment/Product ID
Remote Proctoring
- What gets flagged on a remote (at-home) ATI TEAS exam?
- Troubleshooting Respondus LockDown Browser for your TEAS exam
- What are the technical requirements for a TEAS exam taken at home proctored by an institution?
- What are the room requirements for a remote (at-home) TEAS Exam?
- Resolve remote proctored TEAS Exam computer Issues using Proctorio
- What do I do if my screen freezes during my remote (at-home) exam?
- “Proctor not available” error on a remote TEAS exam
Technical Requirements
- Could a firewall be blocking ATI or LockDown Browser? How to check and fix it
- How do I see if I am using a VPN?
- How do I allow pop-ups for ATI?
- How to check for system updates
- Webcam or microphone error on your remote TEAS exam
- View our technical requirements
- What are the system requirements for a TEAS at ATI exam taken at home?
- What is a hotspot?