Instructions for TEAS at ATI Exams
This guide walks you through installing the Respondus LockDown Browser on your computer or iPad and starting your ATI TEAS® exam.
- Check your system requirements
- Log into your ATI account
- Install the Respondus LockDown Browser
- Run the Respondus system pre-checks
- Take your TEAS exam
Before you begin – read this first
- Your exam time is in Central Time. All TEAS at ATI exams are scheduled and proctored in Central Time (CT), because ATI’s proctors are based in Kansas City. If you live in another time zone, convert your start time before exam day (this time zone converter can help). For example: a 2:00 p.m. CT exam starts at 3:00 p.m. Eastern, 1:00 p.m. Mountain, and 12:00 p.m. Pacific.
- Know your testing hours. You chose a date and time when you registered, and you should plan to sign in then — but you may sign in and begin your exam any time during ATI testing hours on your exam date: 8:30 a.m. to 5:30 p.m. CT on Mondays, 7:30 a.m. to 5:30 p.m. CT Tuesday through Friday, and 7:30 a.m. to 12:30 p.m. CT on Saturdays. If you are not actively testing by the cutoff time (past the pre-checks and on your first reading question), you will be denied for being late, and the exam will not be refunded or rescheduled. If you are stuck getting in as the cutoff approaches, call the proctor line before the cutoff; the team may allow 5–10 extra minutes. Don’t wait until the last minute: the pre-checks and proctor approval take time, so we recommend signing in at least 30 minutes before you plan to start.
- Test your setup ahead of time. Technical issues with your computer or internet are not a valid reason for a refund or a free reschedule. Make sure all technical requirements are met and use the Dry-Run assessment to test your system.
- Bring your ID. You need a physical, current, government-issued ID (e.g., U.S. passport, driver’s license, state ID card, foreign passport). The first and last name on your ID must match the name on your ATI account. The #1 reason exams are stopped or flagged is a missing ID photo during pre-checks or a name mismatch. Need to fix your name? Request a name change before test day.
Step 1: Check your system requirements
You may use any laptop, desktop, or iPad with a supported operating system. See the current list on our technical requirements page.
IMPORTANT: Google Chromebooks are not supported by ATI for remote testing at this time.
Set yourself up for success before your dry run or proctored ATI TEAS exam
- Use a fully charged device, or keep it plugged in.
- Confirm your camera works: webcamtests.com
- Confirm your microphone works: onlinemictest.com
- Confirm you have a strong internet connection: speedtest.net
- Find a well-lit space and be ready for a desk scan. See room setup suggestions and other test day requirements. Public locations are not allowed: you must test alone in a private, secure room, not in a car, coffee shop, or open library area, and not with your back to a window.
- You may use one blank 8½ x 11 sheet of paper (or a desktop dry-erase whiteboard) and two writing instruments during the exam. Destroy the paper when you finish.
- Headphones are NOT allowed unless you have an approved accommodation on file with the ATI proctor team (email [email protected]).
Step 2: Log into your ATI account
Go to www.atitesting.com/login in Google Chrome, Mozilla Firefox, or Safari and enter your username and password.
Don’t see your ATI TEAS Proctored Assessment card on the Assessments tab? Enter the Assessment ID manually.
Most students never need it: your exam card loads automatically. The Assessment/Product ID in your ATI registration email (sent again 24 hours before your exam) is only a backup for adding the card if it is missing.
Note: If you did not receive an Assessment/Product ID, check your spam folder, then email [email protected]. On exam day, call 1-844-956-2790 (available during exam hours only). How to enter your Assessment ID
Add Product window – enter your Assessment ID
Already completed your ATI TEAS Dry Run and installed Respondus? Skip to Step 4 – Run the Respondus system pre-checks. Otherwise, continue to Step 3. You must be on the latest version of Respondus on exam day. The Check for Updates button often does not work — if you are prompted to update, or LockDown Browser gives you any trouble, uninstall it and reinstall it from your exam card (how to reinstall LockDown Browser).
Step 3: Install the Respondus LockDown Browser
Important: Administrator rights are needed to install Respondus. If you’re using someone else’s device, have them approve the install and enter their credentials.
Mac/Windows users
If your testing window does not fill the screen, check the display settings on your computer. For high-resolution monitors, try 3840 x 2160 resolution with 200% scaling.
iPad users
Download and install the Respondus LockDown Browser from the App Store.
You will need to lock the iPad’s orientation before beginning the exam. Prop the iPad vertically so it faces you — we recommend a case or stand and an external keyboard if you own one. Do not lay the iPad on a flat surface.
Step 4: Run the Respondus system pre-checks
Before you start, close every application except the browser you used to log into ATI, and make sure your device is fully charged or plugged in. See this article for tips on setting up a room for a remote at-home exam.
Click Start Test on the Respondus Required page. If your browser asks, click Open LockDown Browser OEM. On a Mac you may also be asked to let LockDown Browser access your Downloads folder, camera, and microphone, and to close any open applications; allow each one. Respondus then runs nine pre-checks in order.
1. Terms of Use
Read the Respondus Monitor student terms and click Agree.
2. Webcam check
Position yourself so your face is centered in the video window, click Record Five Second Video, and speak in your normal voice (say the alphabet or count to 10). Play the clip back to confirm you can see and hear yourself, then click Continue. If it didn’t record properly, click Try Again.
3. Additional instructions
Read the exam rules: no phones, tablets, smartwatches, smart glasses, notes, or books; no communicating with other people; stay in your seat; and if something interrupts you, briefly explain it out loud to your webcam. Click Continue.
4. Guidelines and tips
Click Next through the tips for choosing a quiet, well-lit testing space.
5. Student photo
Position your face so it fills most of the picture window, look into the camera, and click Take Picture. Your photo appears in the frame on the right. If it looks good, click Continue; if not, click Try Again.
6. Photo of ID
Center your ID in the window and hold it up to the camera so it fills the window and is readable, then click Take Picture. Check the photo on the right: if it’s blurry or cut off, click Try Again; if it’s clear, click Continue.
The #1 reason students have their exam stopped or flagged during a remote exam is that they didn’t take a picture of their ID during this pre-check, or the name on their ID does not match the name on their ATI account. To request a name change on your ATI account, see this article.
7. Environment check
Clear papers, books, and phones from around your computer. Click Start Recording, then slowly tilt and pan your webcam (or lift your laptop) to show your desk and the area around you. Click Stop Recording when you’re done.
8. Facial detection check
Sit still with your face centered in the video window. When you see the green thumbs-up and “Success!”, click Continue. Your face must be fully visible to the camera for this check and throughout the exam, so hats, hoods, bonnets, headbands, and other head coverings are not allowed. A recognizable religious head covering, such as a hijab, is allowed and does not need to be requested in advance; bonnets, shower caps, and plain scarves are not accepted.
Tip: If a photo of you or your ID doesn’t come out right, close the Respondus program and start the pre-checks again. You can do this any time before the exam begins.
9. Begin exam
All eight checks now show a check mark. Click Begin Exam to start your TEAS exam.
Step 5: Take your TEAS exam
- Once the exam begins, a “Recording” icon will appear at the top right of the screen.
- Do not exit the exam until you’re finished. You won’t be able to print, copy, open other applications, or visit other websites during the exam.
- When you submit the exam for grading, the webcam stops recording and you may exit LockDown Browser.
Frequently asked questions
What time zone is my exam in?
Central Time (CT). All TEAS at ATI exams are scheduled and proctored in Central Time because ATI’s proctors are based in Kansas City. The time in your confirmation email is CT, so if you live in another time zone, convert it: a 2:00 p.m. CT exam is 3:00 p.m. Eastern, 1:00 p.m. Mountain, and 12:00 p.m. Pacific. Use a time zone converter if you are unsure. Missing your exam because of a time-zone mix-up counts as a missed exam.
What time should I sign in for my TEAS at ATI exam?
You choose a date and time when you register, and you should plan to sign in then — but TEAS at ATI exams can be started any time during ATI testing hours on your exam date: 8:30 a.m. to 5:30 p.m. CT on Mondays, 7:30 a.m. to 5:30 p.m. CT Tuesday through Friday, and 7:30 a.m. to 12:30 p.m. CT on Saturdays. You must be actively testing by the cutoff time, meaning past the pre-checks and on your first reading question; if you are not, you will be denied for being late, and the exam will not be refunded or rescheduled. The latest start time you can select is 30 minutes before the cutoff, so if you chose it, you have exactly 30 minutes. If you are stuck getting in, call 1-844-956-2790 before the cutoff. We recommend signing in at least 30 minutes before you plan to start so you have time to launch Respondus, complete the pre-checks, and sort out any computer issues.
How do I access the exam on test day?
Log into www.atitesting.com/login in Chrome, Firefox, or Safari, click MY ATI, then the Assessments tab, and click Begin on your ATI TEAS proctored assessment card. If the card isn’t there, click Add a Product and enter the Assessment ID from your ATI email (step-by-step).
Do I need my Assessment ID?
Usually not. Your exam card loads into your account automatically, and the Assessment/Product ID in your ATI emails is only a backup in case it does not. If the card is missing and you can’t find the ID, check your spam folder, then email [email protected]. On exam day, call 1-844-956-2790 (available during exam hours only).
Do I need to install anything before the exam?
Yes. You need the Respondus LockDown Browser, installed on the same device you’ll test on. Administrator rights are required. If you’ve already completed a Dry Run on that device, Respondus is installed and you do not need to install it again — but you will still complete the system pre-checks on exam day, because they run before every exam. You must be on the latest version of Respondus on exam day. If you are prompted to update, uninstall Respondus and reinstall it from your exam card; the Check for Updates button often does not work (how to reinstall). One more reason to sign in 30 minutes early. Complete the Dry Run first so all of this is done before exam day.
Can I use a Chromebook?
No. Google Chromebooks are not supported for remote testing at this time. Use a Windows or Mac laptop or desktop, or an iPad.
What ID do I need?
A physical, current, government-issued photo ID (U.S. passport, driver’s license, state ID, or foreign passport). The first and last name on your ID must match the name on your ATI account. A missing ID photo during the pre-checks, or a name mismatch, is the most common reason an exam is stopped or flagged. Approved ID list
The name on my ATI account doesn’t match my ID. How do I fix it?
You cannot change your name yourself; ATI updates it with documentation. Email [email protected] at least 48 hours before your exam with your username, the current name on the account, your correct name, and a photo of your ID (black out the ID number; never send a Social Security number). How do I change the name on my ATI account? Your username, email, and password you can change yourself under Profile (how to update your ATI account).
Can I wear a hat or head covering?
Your face must stay fully visible to the camera, so hats, hoods, bonnets, headbands, and other head coverings are not allowed. A head covering worn for religious reasons, such as a hijab or another familiar religious head covering, is allowed and does not need to be requested in advance; the proctor approves it at check-in. Bonnets, shower caps, and plain scarves or wraps are not recognized as religious head coverings and must be removed. Head coverings during the TEAS
I don’t see a Respondus Dry Run card, or I see a Proctorio one.
Go to Profile › Institution and make sure the school you are testing for is selected; the institution determines which dry run your account receives. If the Respondus dry run still does not appear, add it with ID 18904477 and password respondus. TEAS at ATI Dry Run Guide
Can I use a calculator?
Yes, but only the one built into the exam. A drop-down calculator is available on screen during the TEAS. Personal calculators are not allowed.
Can I use scratch paper?
You may use one blank 8½ x 11 sheet of paper or a desktop dry-erase whiteboard, plus two writing instruments (in case one stops working). Destroy the paper when you finish. No drinks on the desk. Scratch paper rules · Room setup for a remote exam
Can I wear headphones?
No, unless you have an approved accommodation on file with the ATI proctor team (email [email protected]). TEAS testing accommodations
What happens if my computer or internet fails during the exam?
Technical problems with your own equipment or connection are not considered a valid reason for a refund or free reschedule. Test your setup ahead of time with the Dry Run assessment and make sure your device is charged or plugged in. If you have a technical problem while testing, exit the exam immediately and call the proctor line at 1-844-956-2790 (available during exam hours only); your answers are saved as you go. For install or launch problems before exam day, see Troubleshooting Respondus LockDown Browser.
How do I reschedule?
See How to reschedule your ATI TEAS exam.
TEAS at ATI exam support
- Reschedule your exam: How to reschedule your ATI TEAS exam
- Questions about your TEAS at ATI exam before exam day: email [email protected].
- Your ATI account, purchases, or general questions: ATI Customer Support at 1-800-667-7531.
- Test day issues: call the ATI proctor line at 1-844-956-2790 (this number is only available during exam hours and only for TEAS at ATI exams).
Not sure how ready you are?
Take the free ATI TEAS practice test. It uses the same question types and on-screen calculator as the real exam and gives you a score report with topics to review, from the creators of the TEAS.