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Tech Support - Self Help

Tech Support - Self Help

Find frequently asked questions about ATI's Learning Portal, technology requirements, and more.

Remote Proctoring

What is Respondus Lockdown Browser?

What are the room requirements for a remote (at-home) TEAS Exam?

What do I do if my screen freezes during my remote (at-home) exam?

Webcam or Microphone error

Proctor not available Error

Resolve Remote Proctored TEAS Exam Computer Issues using Proctorio

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Login and product access

How to manually enter your TEAS Assessment ID for TEAS at ATI exams.

How to manually enter the ATI TEAS Assessment/Product ID

Technical Requirements

What are the technical requirements for a TEAS exam taken at home proctored by an institution?

What is a hotspot?