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Help Center
Billing & Purchases
Create an ATI Account
ATI TEAS Exam Registration
TEAS Remote Exams (At-Home)
TEAS In-Person Exams
ATI TEAS Exam QuickStart Guides
ATI TEAS App
TEAS Remote Exam Issues
ATI TEAS, Version 7
ATI TEAS Exam Details
TEAS Online - Proctored by ATI
TEAS Online - Proctored by an Institution
TEAS In-Person - Proctored by PSI
TEAS Exam Cancelation or Rescheduling
TEAS Remote (At-Home) Exams
TEAS In-Person Exams at Institutions
ATI TEAS Exam Scoring
ATI TEAS Transcripts
TEAS Transcripts for exams taken at Institution
TEAS Transcripts for TEAS at ATI (at-home) exams
ATI TEAS Prep
ATI TEAS Study Manual
ATI TEAS SmartPrep
TEAS Online Practice Assessments
ATI TEAS Payment
Data Privacy Request
Username and Password
General Customer Support
Technical Support
Billing & Purchases
TEAS Exam Accommodations
ATI TEAS Tips
Billing & Purchases
Find answers to questions about billing and purchases
What is ATI’s Refund Policy?
Is it possible to receive a refund if I forgot to enter a coupon code during my purchase?
Can I cancel my order if I haven’t accessed my product yet?
Is it possible to return damaged products?
Can I change the credit card that was charged after I made a purchase?