My test is frozen, what do I do?
Remote test is frozen. Remote test is a blank screen.
TEAS Remote Exam Issues
Login
Why can’t I log in to my ATI account?
Issues with logging in or locked accounts can typically be fixed by resetting your password.
TEAS Remote Exam Issues
Why would I be denied by my proctor?
The seven reasons a proctor denies a TEAS tester and how to avoid each one. TEAS at ATI students should work through problems with the proctor team rather than doing nothing.
Error Codes
What is an error 440 or 422 and why am I seeing it?
440 or 422 error – are typically fixed by forcing your time and date to sync on your device.
Product Access
Why can’t I add ID’s or products?
If the system states the batch is closed, the ID being entered may be incorrect
Rules, Requirements, TEAS Exam Registration
Approved Government-Issued Photo ID List for ATI TEAS Exams
Individuals must present a valid (not expired), approved form of government-issued photo ID prior to the start of the TEAS exam – including remote (at-home) exams and in-person exams.
Error Codes
What is an error 500 and why am I seeing it?
An error 500 is typically fixed by resetting your internet connection.
TEAS Exam Overview
What is the ATI TEAS Exam?
The ATI TEAS (Test of Essential Academic Skills) measures the academic preparedness of students entering a nursing or allied health program. It has 170 questions and 209 total minutes to complete.
Remote Proctoring
What are the technical requirements for a TEAS exam taken at home proctored by an institution?
What are the technical requirements for an at-home TEAS exam proctored by an institution?
TEAS Exam Registration
Why is my TEAS start time listed in the Central time zone?
Only TEAS at ATI exams (at-home exams proctored by ATI) times are listed in the central time zone for exam start time. All other exam registrations are listed in the institution or testing center time zone.