Login and product access
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      2. Tech Support - Self Help
      3. Login and product access

      Why can't I log in?

      Your account may be locked or deactivated

      • Quick Fixes:
        • If your account is locked, try resetting your password:
          • On the login page select Forgot Password 
          • Enter your email or username tied to your ATI account 
          • Select either to receive a link via email or phone 
          • Follow the prompts to reset password 
          • Open a new tab and try logging in 
        • If your account is deactivated, contact Customer Support:
          • Phone- 800-667-7531
          • Via Live Chat
          • comments@atitesting.com