Why can't I log in?

Your account may be locked or deactivated

  • Quick Fixes:
    • If your account is locked, try resetting your password:
      • On the login page select Forgot Password 
      • Enter your email or username tied to your ATI account 
      • Select either to receive a link via email or phone 
      • Follow the prompts to reset password 
      • Open a new tab and try logging in 
    • If your account is deactivated, contact Customer Support:
      • Phone- 800-667-7531
      • Via Live Chat
      • comments@atitesting.com