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      Why does my iPad ask for a password when I try to access my test?

      If you try to access Respondus directly from the App store, it will ask you for a password. After installing, please go back to ATItesting.com and access your test from there.

      • Quick Fix
        • iPad is asking for a Password - To unlock your iPad you will need to reset your device.
          • If your iPad does not have a Home Button:
            • Press and quickly release the volume button nearest to the top button
            • Press and quickly release the volume button farthest from the top button
            • Press and hold the top button
            • When the Apple logo appears, release the top button.
          • If your iPad has a Home Button
            • Press and hold the power button and the home button at the same time
            • When you see the Apple logo appear, release the buttons
          • NOTE: If these steps do not resolve, please contact Apple Support
        • After your iPad is unlocked:
          • Log back into your ATI account
          • Access your assessment
          • On the Respondus Required page select Start Test