You may cancel and reschedule a TEAS at PSI test appointment without forfeiting your fee if your cancellation notice is received 2 days before the scheduled test date. For example, for a Monday appointment, the cancellation notice would need to be received on the previous Saturday.
Option 1: From your ATI account
- Log in to your ATI account at www.atitesting.com/login.
- Look under Recent Activity on the home page (or open the MY ATI › Assessments tab).
- Find the TEAS Proctored by PSI card and click Manage Exam.
- You’ll be taken to the PSI site, where you can change your exam date, location, time, etc.
TEAS Proctored by PSI card – Manage Exam
Option 2: Call PSI
Call PSI at 833-537-1330 and speak to a Customer Service Representative.
A voicemail or email message is not an acceptable form of cancellation. Use your ATI student account or call PSI and speak to a representative. If you don’t cancel at least 2 days before your test date, don’t show up, arrive late, or don’t bring proper ID, your registration is invalid and the fee is forfeited.
Related: Is there a limit on how many times a TEAS at PSI exam can be rescheduled? · I missed my TEAS at PSI exam and have a documented emergency · Rescheduling policy for all TEAS formats